AM-Clad is committed to protecting your privacy and rights and complies with applicable GDPR guidelines introduced in May 2018.
To align ourselves with GDPR we have:
- re-written our Privacy Policy (see below)
- updated our data management processes
- added extra wording to our marketing emails
to clarify how we treat and protect your data.
Who We Are
We are AM-Clad, 10-14 Ward Street, Bradford, West Yorkshire, BD7 3PR. We supply and install PVC cladding systems and related products for main contractors, businesses and organisations.
What Data Do We Have?
We class all of our sales as Business to Business (B2B transactions) and we do not collect, record, or profile any further data on our customers. Our Privacy Policy covers all customer data we hold and is not limited to those who have interacted with our website.
The data we hold includes:
- Your Name
- Your job title
- Your email address (where applicable)
- Your postal address (for billing/delivery)
- Your telephone number
- Your credit/debit card details (when used for payment).
We do not request or keep records of:
- any additional ‘personal’ data (unrelated to your job)
- your credit history (apart from payments to us)
- any additional profiling information on your business from third
party sources (commercial data sellers / government records)
How We Won’t Use Your Data
First of all let us reassure you that we will NOT:
- Sell or pass on your information to any external third parties
(unless we are required by the Police to help in the detection
and prevention of fraud) - collect or store sensitive information about you without
your explicit consent. (We are required to contact you first
and offer you the chance to have all of your data deleted.) - allow your information to be transferred out of the
European Economic Area (EEA). - send you any product-based emails that do not clearly
offer you an ‘Unsubscribe’
How We Will Use Your Data
The ways we will use your information are as follows:
(i) to contact you if you ask us a question or require advice on cladding
(ii) to contact you in relation to a future or past transaction
(iii) to send you targeted marketing emails containing information
on cladding which is of legitimate interest to your company/organisation
(iv) to send you targeted marketing emails from our sister companies,
Cladding Warehouse and Hygienik Systems, who trade from the same address as AM-Clad, 10-14 Ward Street, Bradford,
when we believe they are of legitimate interest to your company/organisation.
How Do We Protect Your Information?
AM-Clad uses industry standard practices to safeguard the confidentiality of your personal identifiable information. Our internal computer system is protected by a firewall to prevent intrusions (“hacking”) via the Internet.
We use SSL (Secure Socket Layer) connections. This ensures that all sensitive information you send us, such as a credit card number, is encrypted and securely transmitted when you place your order. You will see the padlock symbol displayed on your web browser when you are visiting our website.
Only our Data Controllers who handle the technical management of our website can access your information. We follow strict security procedures in the storage and disclosure of information to prevent unauthorised access.
Cookies
Your web browser will have options to do the following:
- Prevent cookies being accepted from individual websites
- Prevent cookies being accepted from all websites
- Notify you each time a cookie is accepted
You can learn how to control and disable cookies by visiting the Cookie Consent website.
How Cookies Work
Cookies are small files that we store on your computer’s hard drive (via your web browser) to aid the functionality of our website. These cookies may tell us:
- the date you first viewed our site
- the address of the web page from which you arrived at our website
- any ‘search details’ you entered to find our site
- the first page you viewed at our site
- the version of your web browser
- the operating system type of your device.
Cookie data is used to:
- track the success of online advertising and marketing
- help us to resolve technical issues.
Please note that pages on our website are tracked by Google Analytics. This monitors traffic and user behaviour but does not record any of your individual data.
Links To Other Websites
When you click on external links posted on our website, you will leave our site and we cannot be held responsible for the protection and privacy of any information that you provide. We recommend you read the Privacy Policy of all external sites before sharing data with them.
Your Rights To Choose How We Communicate With You
If you are currently receiving our regular emails, you will continue to receive them as normal.
If you are contacting AM-Clad for the first time, (by email, website or phone) you will be asked to indicate your preferred methods of communication and give your consent to us using your data in the ways outlined above.
You can review your data and have the right to update, amend or erase it at any time by emailing us at [email protected] or calling 01274 020331. We aim to respond as quickly as we can and update everything within 10 working days or sooner.
Enquiries
Please email your questions and comments to [email protected]
Or write to us at:
AM-Clad
10-14 Ward Street
Bradford
West Yorkshire
BD7 3PR
United Kingdom